Top-Quality AC Installation Services in St. Ann, MO, and Surrounding Metropolitan Areas

Excellent customer service. Service tech provided us with options and cost prior to repair. Their a/c install was quick and... read moreExcellent customer service. Service tech provided us with options and cost prior to repair. Their a/c install was quick and cost-effective. Will definitely recommend. read less

Fantastic experience. The service technician arrived on time and was very professional in every aspect. He made sure that I... read moreFantastic experience. The service technician arrived on time and was very professional in every aspect. He made sure that I was satisfied with my service and we even created a plan for future visits! I highly recommend this company!! read less

They did good work.

I am beyond impressed with the service we received from Ian at Arch Air Services. I waa referred by our... read moreI am beyond impressed with the service we received from Ian at Arch Air Services. I waa referred by our next door neighbor and called them as soon as they opened on a Monday morning. Ian had everything repaired by noon! You cannot ask for better service than that! The price was very reasonable as well. We even decided to join the "Friends for Life " Service Contract to have them clean and service out furnace and a/c once each per year. We're all about supporting our local businesses as well. Thank you Ian and the super nice lady on the phone at Arch Air Services! read less

Great service for a great technician. Thorough, kind and courteous.

Everyone at Arch Air has been superb! Ian coming out to evaluate system and put together a proposal. ... read moreEveryone at Arch Air has been superb! Ian coming out to evaluate system and put together a proposal. Mandi in the office scheduling. Bryan Éric and Josh on install day. Couldn’t have been an easier process! Very thorough, clean, respectful! If you need anything with heating or cooling- don’t do yourself a disservice- call Arch Air! read less

Emergency service consultation for air conditioner. Representative was great but the problem was costly.

The blower stop turning on and I called Arch the next morning and i was told they would... read moreThe blower stop turning on and I called Arch the next morning and i was told they would be out after 5 pm. The hvac expert showed up and within 10 my air was on.Service: A/C system repair read less

Highly recommend these guys! Very personable and did a great job installing our AC. Had a small issue with them... read moreHighly recommend these guys! Very personable and did a great job installing our AC. Had a small issue with them unplugging something that they were quick to fix.Service: Install AC read less

I would recommend this place..

Eric was very friendly, professional and informative. He even pointed out the poison ivy in the neighboring yard. There was... read moreEric was very friendly, professional and informative. He even pointed out the poison ivy in the neighboring yard. There was another young man that assisted him and I forgot his name (sorry) and he was just as professional and friendly. I will definitely refer to others as well as call again. read less

Very professional and extremely helpful

Top shelf service. Technician was courteous, polite, and professional. Thanks Bryan 😊

I can’t remember the guys name who came but he was friendly, professional, explained everything he did and showed us... read moreI can’t remember the guys name who came but he was friendly, professional, explained everything he did and showed us why we needed the new part for the A/C. I always have Arch Air come do our checkups for summer A/C and heating for winter!! read less

Been using Arch Air for years, wouldn't go anywhere else.

Great company! Needed a new dryer vent system installed. Called them on a Tuesday, and it was all done by... read moreGreat company! Needed a new dryer vent system installed. Called them on a Tuesday, and it was all done by Wednesday! They did a great job, and were very professional! read less

They were recommended to us, and we had them come out to test and service our a/c service on a... read moreThey were recommended to us, and we had them come out to test and service our a/c service on a house we just bought. They found and repaired a wiring issue, tested and then serviced our unit. I would highly recommend them. read less

The only place we’ll ever use ever again. No surprise add ons to the invoice once work was done, the... read moreThe only place we’ll ever use ever again. No surprise add ons to the invoice once work was done, the techs were great , fast, polite , knowledgeable and friendly. read less

Eric provided excellent service. He answered all questions regarding the service as well as some random questions I had.... read moreEric provided excellent service. He answered all questions regarding the service as well as some random questions I had. Friendly, professional, knowledgeable and effective!!! read less

The guys are great and Laura in the office is great also. I have been a customer for a... read moreThe guys are great and Laura in the office is great also. I have been a customer for a few years now and I won't change. read less

As always, Eric did a great job. All the work was done professionally and with our best interest in mind.

Eric and Ian from Arch Air were fantastic! We got a great furnace for a great price and fantastic service.Thank... read moreEric and Ian from Arch Air were fantastic! We got a great furnace for a great price and fantastic service.Thank you so much for a great job. read less

Friendly and Professional. They put our AC, in 4 years ago. They are number 1 in my book.

Always reliable, great service provider!

First time using Arch Air but won’t be the last. Eric was on time, professional, and very helpful and repaired... read moreFirst time using Arch Air but won’t be the last. Eric was on time, professional, and very helpful and repaired our AC. Thanks Arch Air. read less

Great care and service from Bryan again. He takes care of me like I am his grandfather..

Very great service. Fixed fast and well. Thanks!

Called aheadOn timeCourteous and pleasantExplained services performed

I would recommend Arch Air Services to anyone who needs service with HVAC! They are really reliable and listen... read moreI would recommend Arch Air Services to anyone who needs service with HVAC! They are really reliable and listen to your questions. Never talk over you and just fix what is needed. Very easy to talk with, and just down to earth. My techs were Brian and Eric, both outstanding! Just give them a call and they will take care of your needs! Thanks so much, both of u! Jeff Nelson read less

Just a solid company! I recommend them highly. Brian and Eric are awesome to work with! Very... read moreJust a solid company! I recommend them highly. Brian and Eric are awesome to work with! Very friendly and knowledgeable! Keep up the great service! Jeff Nelson read less

He ( Eric)was on time, explained what he was doing , answered all questions, very courteous. Didn't try to... read moreHe ( Eric)was on time, explained what he was doing , answered all questions, very courteous. Didn't try to over sell. Trusted him completely. read less

Prompt, thorough, knowledgable service on a Sunday night. A/C back on within 45 minutes of phone call.

Ian Rutherford did an excellent job assessing my air conditioning problem in my Sunroom area of my hime. He... read moreIan Rutherford did an excellent job assessing my air conditioning problem in my Sunroom area of my hime. He made recommendations on replacing the unit with a similar model rather than boring holes in walls and ceiling which would be more costly. read less

Everyone we worked with at Arch Air was wonderful! Eric, Brian and Ian did our installation and they were some... read moreEveryone we worked with at Arch Air was wonderful! Eric, Brian and Ian did our installation and they were some of the friendliest, hardest working, and most knowledgeable people that we’ve ever had do work at our home. It was a tough job and they never gave up or complained, but kept going until it was right. On top of that, their quote was extremely reasonable and we got a great system- high quality and efficient. I highly recommend working with them! read less

I would definitely recommend Arch Air Service they're kind they explain what there doing n let you know when they're... read moreI would definitely recommend Arch Air Service they're kind they explain what there doing n let you know when they're on their way. they're prices are fair and get to you as soon as they possibly can read less

They also helped me by installing Electric co. new programable thermostat. and I have had in other homes and... read moreThey also helped me by installing Electric co. new programable thermostat. and I have had in other homes and helps on usage and cost. It was very helpful as it was far more complicated the what I had in past. Every thing is upgrading and I don't fell very competent with it. A few years ago they found and corrected the air condenser problem we did not even Knew about. read less

Technition diagnosed issue promptly and had the parts to perform the repair. They were professional and friendly.

Reliable and professional. We are very happy with their A/C service.

I’ve used Arch Air on multiple houses including my own. They show up on time and do a great... read moreI’ve used Arch Air on multiple houses including my own. They show up on time and do a great job whether it’s a new install or simple repair. They are always my first and only call for HVAC. read less

Our A/C went out two years ago. More recently, our 28-year old furnace went out. Ian with Arch Air came... read moreOur A/C went out two years ago. More recently, our 28-year old furnace went out. Ian with Arch Air came out to do a quote for us on a whole-home system. He was extremely sweet and patient (our home is a little chaotic with 2 toddlers and 2 dogs) and we enjoyed having him and his knowledge in our home!I originally (and mistakenly) posted a review meant for another company. Not only did Ian leave a personal (and professional) reply to my original review (which I have deleted) that let me know he actually paid attention to his visit with us (and remembered!), he came out to the house to speak with us! That level of customer service doesn't happen a lot anymore. I am so sorry about the original review - it was definitely an accident! Ian - thank you so much for coming out to address my mistake, for your understanding and flexibility, and for being fantastic! read less

We had a 28 year old central air system that was the original equipment to our home. While our system... read moreWe had a 28 year old central air system that was the original equipment to our home. While our system still works, we knew our luck was due to expire on it soon so we got a couple of bids.Ian came out, saw what we had and put a few great proposals together. We picked the system we were comfortable with and Arch Air had it professionally installed within a days of accepting their proposal.The installation crew was professional, courteous and cleaned up after themselves.I highly recommend Arch Air. The service and price exceeded our expectations. read less

Always nice, friendly and on time. Arch air services is a great company that myself and neighbors... read moreAlways nice, friendly and on time. Arch air services is a great company that myself and neighbors rely on for our maintenance and repair needs. They always remember our names and tell us the truth about our system. Thank you for being a great company with outstanding values. read less

I submitted an online request for repair services at night and got a call the next morning. They had someone... read moreI submitted an online request for repair services at night and got a call the next morning. They had someone come out and repair my A/C that afternoon. He was courteous, professional and got my A/C working properly in no time. I would recommend Arch Air to others and will use them again for other services. read less

The company did a wonderful job. The service technician answered all my questions and concerns. I’m glad I called.

Caring staff, great service.

I had a great experience with Arch Air Service. I had called a different company because our air conditioner stopped... read moreI had a great experience with Arch Air Service. I had called a different company because our air conditioner stopped working, but I never heard back. So I called Arch Air at 3:00 pm and they were able to get someone out that same day! He was able to fix the problem that same afternoon. Then we had an additional issue and the same repairman came out the next day again. Eric was very helpful and professional. He fixed our issue and looked into other issues that we were having and gave great recommendations. I would 100% recommend. read less

Their Service Technician was friendly, polite and did a great job.

Brian was great professional and super nice. Even did some sign language with my daughter. Couldn't ask for a better experience

Service was prompt and professional. Same day which was great, as it was 92 when our AC stopped working.... read moreService was prompt and professional. Same day which was great, as it was 92 when our AC stopped working. Our technician, Eric, wore booties and mask while inside house and worked with us on a solution that fit our budget, meaning just replacing broken part. Initial Service charge is $69, less than others. While additional services, likemaintenance cleaning were suggested, we were not made to feel like we had to do them. I would definitely recommend Arch Air and would use in the future. read less

Arch Air has always been professional, efficient, and helpful in assisting us in maintaining and repairing our heating and air... read moreArch Air has always been professional, efficient, and helpful in assisting us in maintaining and repairing our heating and air conditioning needs. We highly recommend Arch Air. read less

Great Company to work with! Always professional, punctual and patient in explaining things during routine maintenance check ups. They do... read moreGreat Company to work with! Always professional, punctual and patient in explaining things during routine maintenance check ups. They do great work and were supportive with any follow up questions I had after the installation of duct work for my business. They are my go to HVAC company for my home and business. I highly recommend Arch Air service for commercial and residential needs. read less

Very pleased and great service.

I got good advice about what's going on with the furnace.

Quick response and very friendly. The owner was the one on call and did a great job getting heat back... read moreQuick response and very friendly. The owner was the one on call and did a great job getting heat back in my house. Will be signing up for their maintenance program! read less

As an owner of a large real estate firm I have used many vendors over the years. This was... read moreAs an owner of a large real estate firm I have used many vendors over the years. This was a personal project at my personal home that was being completely gutted and remodeled. Ian and his team were phenomenal. They had great suggestions, solved complicated issues and were extremely professional and personal. They are my go to HVAC company and will be referred to my 250 plus agents as a 5 Start company!!! read less

I have used Arch Air for 2 or 3 years. They are always professional & very thorough. I... read moreI have used Arch Air for 2 or 3 years. They are always professional & very thorough. I wouldn’t use anyone else. read less

Bryant was very impressive. Explain everything. Bryan has a great personality.

Technician was excellent, thorough and experienced.

This was an exceptional experience from beginning to end. I am very glad I chose Arch Air. They went above... read moreThis was an exceptional experience from beginning to end. I am very glad I chose Arch Air. They went above and beyond to deliver. read less

Brian was our service manager and he was absolutely fantastic. Extremely thorough, very informative and made sure we were informed... read moreBrian was our service manager and he was absolutely fantastic. Extremely thorough, very informative and made sure we were informed homeowners which is such a great feeling. We had a lot of questions as new homeowners and he was so patient with us, it was seriously the best experience we’ve had so far. We will definitely be doing business with them in the future such as the duct cleaning, some other maitenance items etc. Thanks Brian! read less

Brian was both friendly and professional and took precautions (we both wore masks) to keep us both safe. This is... read moreBrian was both friendly and professional and took precautions (we both wore masks) to keep us both safe. This is a great company and I would definitely recommend Arch Air Services. read less

The technician, Brian, arrived on time, identified himself at the door and was wearing a mask. We had also received... read moreThe technician, Brian, arrived on time, identified himself at the door and was wearing a mask. We had also received a text message giving us his name. He checked our heating system and did not find any problems. He pointed out a couple of potential issues that may need to be addressed in the future, but NO safety issue. Clearly did not try and sell us any unnecessary repairs. VERY HAPPY CUSTOMER read less

Great customer sevice great timing and excellent work. 5 star service. I will recommend to my family and friends!!

Arch Air gives us huge peace of mind because they take care of proactively scheduling and maintaining our hvac system.... read moreArch Air gives us huge peace of mind because they take care of proactively scheduling and maintaining our hvac system. They handle keeping it tuned and working efficiently and we trust them to service as needed so that we don’t have to mess with it. Plus, when you’re on the regular maintenance plan, you get a % savings on parts. Highly recommend! read less

Very Professional and effective very good job.

Our AC quit working. I called Arch Air and spoke to Laura. She was very nice and was able to... read moreOur AC quit working. I called Arch Air and spoke to Laura. She was very nice and was able to get someone out to me the same day! Bryan was our tech and he was awesome! He explained everything and was patient with our questions. I will most definitely recommend them and will definitely be using them for my HVAC needs! read less

They come in and get the job done.

Finally, a company that goes above and beyond. They come in wearing booties over their shoes which for my house... read moreFinally, a company that goes above and beyond. They come in wearing booties over their shoes which for my house was kind of funny because I have dogs. They told me what they were doing and why, when they cleaned my furnace they really went and opened things up to clean and make sure everything was working. Our Tech was very personable and really seem to enjoy working for Arch Air Services. I will use them again because they do what they said they were going to do. read less

We had Ian come out to our home and he was very knowledgeable and helpful. We were closing on a... read moreWe had Ian come out to our home and he was very knowledgeable and helpful. We were closing on a home and he pointed out things that the home inspector didn't even catch! Thank you again!! read less

The installation went great. The technicians were very professional, polite and seemed very knowledge of the work they were performing.... read moreThe installation went great. The technicians were very professional, polite and seemed very knowledge of the work they were performing. The owner went above and beyond to make sure we were pleased with our service. Two thumbs up!! read less

We had the unfortunate experience of purchasing a home where the furnace was broken (but not disclosed to us!) As... read moreWe had the unfortunate experience of purchasing a home where the furnace was broken (but not disclosed to us!) As you can imagine, we were a bit peeved when we had to find HVAC professionals on such short notice.Arch Air, particularly Chris and Ian, were wonderful. They fit us in promptly, and tried their best to fix the unit before recommending its replacement. Their prices are reasonable, their service is exceptional, and we will absolutely be utilizing them for further needs pertaining to our HVAC systems. It is clear that they are professionals in the field, and that they care about you as an individual as well. You won't find better service than this crew! read less

Arch Air was an awesome support to us for our entire time in our house in Ballwin. The seasonal check... read moreArch Air was an awesome support to us for our entire time in our house in Ballwin. The seasonal check ups were incredibly helpful, and what’s even better is that they would call me if I forgot to schedule my seasonal check up at the beginning of the season. Their technicians were always friendly and knowledgeable. I felt like every time I worked with them I was getting a fair price with exceptional service. I would give them more than five stars if possible read less

I have nothing but good things to say about the team at Arch Air. Everyone I talked to - Laura,... read moreI have nothing but good things to say about the team at Arch Air. Everyone I talked to - Laura, Ian, and Eric (sorry if I'm forgetting someone, you're wonderful too!) - was nothing but helpful, informative, and patient. I placed a call after 6pm and was able to set up an appointment for first thing the following morning and repairs happened in just a few hours. Then when I needed additional help later in the day, Laura came in and saved the day again and someone was able to come back out for one last fix. I can't recommend them enough should you find yourself in the unfortunate position of being without the things we take for granted. read less

I'm so thankful for the great customer service and high-quality work provided by Arch Air Services. I wouldn't give... read moreI'm so thankful for the great customer service and high-quality work provided by Arch Air Services. I wouldn't give my business to anyone else. Thanks for what you do! read less

Fantastic service! Prompt and friendly! A customer for life!

I have been working with Arch Air for 6 years since we purchased our new furnace. Looked around quite... read moreI have been working with Arch Air for 6 years since we purchased our new furnace. Looked around quite a bit. They had reasonable prices. Great furnace and amazing service. Have a program where they come out every 6 months. I’ve never had 1 problem. Everyone is very friendly and trustworthy. Wouldn’t consider changing. read less

I have used Arch Air for my personal home and business (40,000sf with multiple tenants and systems) for several years.... read moreI have used Arch Air for my personal home and business (40,000sf with multiple tenants and systems) for several years. They are always professional and do what they say they will do. They saved me yesterday when our AC stopped at work. It's a 20 year old system on its last leg... I called and got through to Laura who was able to schedule the work and the owner, Ian, showed up a couple hours later the same day! AC fixed and running giving us time to evaluate its replacement!!! They have replaced entire systems for me as well. I reccommend you get on their service schedule. Preventative maintenance is the key to extending the life of your systems and keeping enegy costs to a minimum. THANK YOU ARCH AIR!! read less

Great service! Came within two hours of calling. They have replaced my furnace, A/C, and repaired my hot water... read moreGreat service! Came within two hours of calling. They have replaced my furnace, A/C, and repaired my hot water heater. Highly recommend! read less

Great service. Always very prompt.

Ian and his team were great! They came out and gave the best price and had the most thorough... read moreIan and his team were great! They came out and gave the best price and had the most thorough plan for our AC/furnace install. They were able to install the whole unit in one day! They were clean and put tarp down to protect our flooring when they were inside and the install was clean and ran great the same day they installed it.Ian came the next day to follow up and check to make sure everything was running well (it was.) He even cared enough with the fine details to get one of the vents exchanged so that it would match the wall it was installed on.They will do anything to make sure the install is how you want it, our coolant piping is initially installed a little too high for our liking so they are coming back later to lower it instead of just convincing us that its just done or charge us more to move it down.Great communication too. I highly recommend. read less

Nice job and professionally done to the codes

I needed a new HVAC system for my home. Ian and the team at Arch Air Services quoted a better... read moreI needed a new HVAC system for my home. Ian and the team at Arch Air Services quoted a better system -- for less money -- than several other competitors. In fact, I saved over $1200 by going with Arch Air. The 2 techs that installed my new system were courteous and professional, the kind of people you're not afraid to have in your home. I would strongly recommend this company to anyone that needs a new HVAC system or to have their existing system serviced. read less

I would highly recommend using Arch Air Services for your HVAC needs. Ian responded to my after hours... read moreI would highly recommend using Arch Air Services for your HVAC needs. Ian responded to my after hours AC emergency within an hour, quickly diagnosed the issue, replaced the part, and my house was being cooled again--all within 90 minutes! For less than I expected to pay! I'm a very satisfied, and COOL customer. read less

Fast friendly service, love the thermostat controlled by my phone.

Excellent professional service. They fixed and serviced our aging boiler when another group in town wanted only to replace the... read moreExcellent professional service. They fixed and serviced our aging boiler when another group in town wanted only to replace the whole system. Ian took the time to assess the system and discussed all our options. They provided prompt service at a very good price. Highly recommended. read less

If you are looking for a reputable heating and air conditioning company please consider Ian and his team at Arch... read moreIf you are looking for a reputable heating and air conditioning company please consider Ian and his team at Arch Air Services. They strive to keep you fully satisfied. I had to turn on the AC for the first time this year and discovered that it wasn't working. They came over ASAP to fix the problem and had me going in no time. Thanks Ian! read less

Prompt, reliable and courteous. Ian and his team will take great care of you!

Bryan and Josh came out ahead of schedule, saving me the after-hours fee. That alone is awesome. They were quick... read moreBryan and Josh came out ahead of schedule, saving me the after-hours fee. That alone is awesome. They were quick and efficient. Bryan kept me informed of where they were in the process and what they had found. Have used them before and will continue to do so. They didn't push any other services or anything not needed. Great guys. read less

They were very nice. We ended up going with a different company due to price, but I could tell... read moreThey were very nice. We ended up going with a different company due to price, but I could tell that they were a quality service if not the cheapest. read less

Emergency Weekend service truly put dent in my budget.

Arrived on time. Performed a thorough check and cleaning of my AC system both inside and outside. Found a weak... read moreArrived on time. Performed a thorough check and cleaning of my AC system both inside and outside. Found a weak capacitor outside which was replaced. Freon was a couple pounds low so it was added. Very pleased with this service. read less